Guest Services

Satisfaction Guaranteed

Our goal is to make your vacation as memorable and as relaxing as possible. Each year, a significant number of our business comes from repeat guests and referrals. We strive for building a continuing relationship with you to ensure you look to Hawaii Vacation Plans each time you visit our beautiful island. Guest Satisfaction is our #1 priority and we go above and beyond any expectations to ensure your return time and again.

Our Properties

Hawaii Vacation Plans provides a variety of vacation rentals from cottages to luxurious estates. We offer properties for 1-22 guests with options of heated swimming pools, hot tubs, or both! All of our properties include high-speed internet, air- conditioning, well-stocked kitchens, cable, bottled water, and snorkel and beach gear.

Value

Experience more value, privacy, and greater benefits than any hotel room. We offer an abundance of amenities and space that will assure the most relaxing vacation for you and your family.

Communication

We are available 24/7 by phone or email. If you have a special request or need, please let us know. We are here to make your time before and during your stay as pleasurable as possible.

The Basics

We provide linens, towels, shampoo, soap, paper products, trash bags, bottled water, spices, laundry detergent, etc. All of our rentals have washing machines and dryers for you to use at your convenience.

Continental Breakfast

Continental breakfast is included in the rental fee of The Royal Hawaiian Estate. If you’d like full-breakfasts or other meals, we can arrange for a private chef to prepare menus for your group for an additional fee.

All other Hawaii Vacation Plans properties may include an optional continental breakfast for an additional fee.

Concierge Services

Concierge services are available to help you plan the most memorable trip. We have access to the most enjoyed and exhilarating tours and activities throughout the island. We offer a range of services adapted to our guests wants and needs, from first-time visitors to repeat guests, and sight-seers to thrill seekers.

These services include just about anything you may want to see or do, from private chef services, hula dancers or lessons, water sports, any area attractions, shopping services, kayak and equipment rentals, boat charters, etc. Upon booking confirmation, we will put you in touch with the concierge to assist you.

Special Occasions

Please let us know if you are celebrating a special occasion. We can place anything (such as flowers or balloons) in your rental prior to your arrival.

© Cooke Real Estate, All rights reserved.